If You Care

... We Care

Extended Warranty and Insurance

Our CEO talks about the New Warranty

In the video on the right, we made a video of Perry answering a few questions on the new warranty and carbonfiber insurance.

12 months Manufacturers Warranty

When you invest in a Reach-iT pole, of course, you get your standard Manufacturer’s warranty, like every other brand.  The fine print if this warranty is actually determined by your local law  - each country is different.

Add 6 Months Carbonfiber Warranty

Go to www.waterfedpoletraining.com and complete three courses ‘Basics’, ‘Safety’, and ’Tips & Tricks’ to extend an additional 6 months Carbonfiber Warranty.


With around 200,000 YouTube views, this is the world’s most respected water fed window cleaning program.


You will learn the best and most foolproof technique, how to keep yourself (and your pole) safe, as well as the tips and tricks, like “diagnosing spots and streaks”.

Add another 6 months ...

Take your total Carbonfibre Warranty to 24 months by completing our Water Fed Pole Maintenance Course.


In this set of videos, Eric Gilliand teaches how to clean the inside and outside of your pole, and a special focus on caring for your clamps.


We truly believe that if you look after your pole with regular maintenance, you will get 5-10 years of daily service from it.

Add another 12 months Warranty AND get awarded 24 months Carbonfiber Insurance*.

With 36 months Extended carbonfiber warranty, you know that we are completely confident in the quality workmanship of our poles.


If you learn, apply and agree with the founding principles of the reach-iT design, we will also award you our ‘insurance against breakage’ - even if you drop the pole, we will replace up to 2 sections at no cost*.

Up to 5 Years Insurance

from 2 to 5 years, we will offer you insurance on your Reach-iT PRO, MINI and PLUS for only $9.99 a month. This insures you for up to 2 sections breaking with free replacement.

If You Care

... We Care

Extended Warranty and Insurance

Want To Know More ?       Click for 12 Amazing Water Fed Window Cleaning Web Sites from

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